Seminars - Professional Development

2. Two Day Coaching And Mentoring Techniques

A great coach inspires, engages and stimulates others to action!

Programme Outline

Anyone who has experienced good coaching will know just what a valuable skill this is - and the difference that it can make to team and individual performance. ‘People Managers’, - from Directors and Project Managers through to Consultants and Team Leaders, will benefit enormously from this interactive, hands-on course, packed with case studies and useful tools and techniques that can be transferred straight into the workplace.

Course Overview

Different people respond to different types of coaching, and drawing the best out of people depends upon finding a coaching style that is right for each individual. Course participants will learn how to flex their coaching style to achieve this, while keeping overall objectives consistent.

Structure

• The role of the today’s coach
• The skills and qualities of a good coach and mentor
• Coaching session objectives
• Working to a plan/standard
• Structuring a plan, creating a programme
• Creating trust and rapport
• Establishing honest communication
• Gaining commitment and corporation
• Questioning and listening skills
• Developing the most appropriate communication style
• Setting goals and targets
• Understanding empowerment
• Agreeing an action plan to move forward
• Assertiveness and its role in the coaching/mentoring process
• Giving feedback and support