Seminars - Professional Development

4. Advanced Communication Skills Utilising NLP

Use your brain for a change

Programme Outline

This exciting fast paced programme has a fresh approach to communicating and building rapport with anyone you meet. Neuro-Linguistic-Programming (NLP) is a powerful tool when the methods are used in the right environment, this is a must for any person wishing to make a difference and stand out.

Course Overview

Have you ever wondered why some people you get on with straight away and feel like you have known for years and then others you can’t wait until they leave your company? This course will investigate that and how you can tailor your style according to the message.

Course Ingredients

• Communication - how it goes wrong and why
• Communication model
• Overview of Visual, Auditory and Kinaesthetic people
• Ultimate Rapport building skills
• Effective listening skills
• The power of questioning
• Feedback and developing the staff

Duration

1 day